(A division of Sunny Hills Services)
Position Title: Overnight Residential Treatment Counselor
Program: Esser House
Reports to: Residential Program Director
Status: Part-time (.75 FTE), hourly, non-exempt status. Shift is Saturday, Sunday and Monday nights.
Location: Hayward, CA
At Sunny Hills Services, we seek to improve the welfare of children and youth by helping to provide the resources, support and skills they need to develop along a healthy, age-appropriate pathway. All of our services are rooted in these core principles: 1) a strength-based approach which believes in the value and worth of each client as an individual, 2) acknowledging the importance of family relationships and encouraging positive and on-going engagement with families, peers and communities, 3) engaging children and youth in a developmentally appropriate manner that promotes resilience, self-efficacy and positive self-concept, 4) recognizing that clients’ needs are best met through holistic and individualized service delivery.
BAYC Service Philosophy
BAYC partners with vulnerable youth, empowering them to successfully transition to living independently as the most self-reliant, confident adults they can be. At the heart of our work is recognizing individuals in their individuality, and using our human relationships to help them to create a living roadmap towards knowing themselves. Our youth development approach enlists youth as stakeholders in designing goals that are meaningful and aligned with the youth’s own individual skills, dreams and competencies. We provide mentoring, guidance and course corrections in an environment in which it is safe to make mistakes as an inherent part of learning and practicing life skills. A key methodology is promoting awareness of choice. We work to expand youth understanding of how their own choices serve or do not serve them in achieving their stated goals.
The Overnight Residential Treatment Counselor is responsible to the Residential Program Director or his/her delegated representative for the immediate and individualized care and supervision of the youth (“clients”) during the night hours. This includes monitoring the clients regularly and doing perimeter and safety checks. During the waking hours with the clients before school or on weekends, implementing the treatment plan as determined for each youth’s basic care and treatment as it may fit with the overall schedule in waking and preparing for the day. Maintaining direct accountability and supervision of the youth at all times, observing individual and group needs, communicating to the treatment team these observations and using approved youth care practices to assist the youth in gaining the most effective and meaningful living experience within his/her capacity.
· Documentation: Nightly logging regarding clients’ behavior and whereabouts, incident reports, maintenance requests, medication charting, if needed, police and missing persons’ reports for clients still missing at night, and similar responsibilities.
· Supervision of Clients/House Security: Consistently aware of physical location of clients throughout the night, given regular room and bed checks, facilitating clients in occupying appropriate locations if they are awake, following clients closely when indicated, observing peer interactions and intervening when interactions are inappropriate.
· House Cleanliness: Oversee and participate in the cleaning of the home. Ensure morning chores are completed; inspect house for health and safety hazards.
· Counseling Skills: Develop rapport with clients based on trust, facilitate peer communication and support in the milieu, and instill a clear sense of personal boundaries.
· Limit Setting: Enforce rules of program in a manner that is consistent with other team members and the program. Follow supervisory directives.
· Team Relationships: Ability to provide support and direct communication to team members in order to work out problems and create a sense of trust with teammates. Has the ability to work through individual differences. Utilize consistent youth care practices cooperatively with team members. Leaves messages for interested parties that do not otherwise get to interact with night hour’s employees.
· Health & Medical Supervision: Supervise youth’s daily health needs, particularly in completing the morning routines, communicate illnesses to day staff, distribute and chart medication, apply first aid and carry out similar health-related responsibilities. Check the medication charts for errors within the month and alert team members to any needed corrections before the month is out.
· Treatment Planning: Give feedback as to treatment plan or help procedure effectiveness, exhibit an understanding of individual client’s specific needs and/or intervention strategies related to that client.
· Crisis Intervention: Respond to crisis situations according to agency protocols and individual treatment plans. Clearly exhibit the ability to be proactive in defusing or deescalating crisis situations. Work collaboratively to communicate necessary steps to provide safe containment. Implement de-escalation principles effectively.
· Reinforcement of Daily Routine: Carry out counselor responsibilities within the structure established for each morning, including chores, medications, meals, and similar counselor responsibilities; similar needs at night with the going-to-bed process.
· Overall Agency Responsibility: Exhibit clear knowledge of overall agency function, an understanding of the agency mission statement and the rules/policies by which the agency guides itself.
· The Overnight RTC is expected to stay awake during his/her shift.
- Must maintain strict confidentiality related to client, staff and other Agency information.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position.
Knowledge, Skills, Abilities
- Commitment to working in a diverse workplace, and self-awareness regarding issues of race, ethnicity, class, sexual orientation, gender identity, religion/spirituality and disability.
- Passion for working with a diverse group of Transition Age Youth (TAY) including youth of color, LGBTQ youth, and youth with disabilities.
- Enthusiastic and strengths-based approach to partnering with youth and collaborating with peers.
- Commitment to effectiveness, prioritizing efficiency and follow-through.
- Commitment to self-reflection and personal awareness as a means of being able to remain emotionally available and connected with youth, and function as an engaged team-member
- Ability to view families, both biological and chosen, as resources and support systems for youth, and commitment to involve families in services
- Clear and effective verbal and writing skills.
- Ability to work both collaboratively and independently.
· BA or equivalent experience (minimum of one year working full time providing direct service to adolescents).
· Must be 21 years old or older
· Clearance of TB test, physical exam, fingerprints and any other mandatory State/Federal requirements.
· Valid California Driver’s License and automobile insurance
· Insurable by SHS/BAYC’s automobile policy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting, walking, standing, twisting and bending for brief periods of time.
- Occasional reaching and/or grasping using hands and/or arms.
- May be required to lift up to 20 pounds.
- May be required to ascend/descend stairs.
- Regular use of hands requiring dexterity in using the telephone, computer keyboard or mouse
- Visual ability to read documents and computer monitor.
- Ability to drive if needed
- Hearing and speech to converse in person and over the telephone.
· Adhere to all Agency Health and Safety policies and procedures administratively as well as related to the care of our clients.
· Administer duties as defined by the SHS/BAYC performance review plan within the required deadlines.
· Attend and participate in all agency supervisions, meetings and trainings.
· Follow agency policies and procedures.
· Must maintain strict confidentiality related to client, staff and other Agency information.
Sunny Hills Services is an Equal Opportunity employer and does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, disability, national origin, Vietnam era or other veteran status.